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What is included in the tour price?

​The tour price usually includes transportation, accommodations, meals, and activities as outlined in the itinerary. However, it may vary depending on the specific tour package.

 

What is not included in the tour price?

Expenses such as airfare, visas, travel insurance, and personal expenses such as souvenirs are typically not included in the tour price. It's important to carefully read the tour details to understand what is and is not included in the price.

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What are the payment terms and methods?

We offer flexible payment options to cater to the different preferences of our clients, depending on the tour operator and the booking period. Depending on the trip, you may be required to pay a deposit upfront or the full amount at the time of booking. Our online payment system is secure and accepts all major credit cards via Stripe and Paypal. Additionally, we also accept bank transfers as another convenient way of payment. For your peace of mind, we offer a 30-day money-back guarantee, more information can be found in our terms and conditions.

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What is the cancellation policy?

The cancellation policy can vary depending on the tour operator and the specific tour package. Some may offer a full refund if cancelled within a certain period, while others may have a non-refundable policy. It's important to carefully read the cancellation policy before booking.

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What is the group size for the tour?

The group size can vary depending on the tour package. Some may be small group tours with a maximum of 6- 12 people, while others may be larger group of up to 50 people. It's important to check the tour details to understand the group size.

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What is the age range for the tour?

The age range for the tour can vary depending on the tour package. Some may be geared towards families with young children, while others may be designed for adults only. It's important to check the tour details to understand the age range.

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What is the level of physical activity required for a RichHippy experience?

Our experiences will require varying levels of physical activity, depending on the type of activity you choose. For example, adventure experiences will require a higher level of fitness, while vacations and retreats may be more leisurely. Tours, on the other hand, may also involve hiking or other physically demanding activities. To ensure that you are well-prepared for your chosen experience, we recommend checking the experience overview or getting in touch with us directly to learn about the physical requirements involved.

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What are the tour guide's experience and qualifications?

Our tour guides are highly experienced and qualified individuals who are passionate about travel and dedicated to providing exceptional service to our clients. We take pride in using local experts and travel specialists who have an in-depth knowledge of the destination, its culture, and history. When experiences guides are certified by the relevant authorities and have undergone extensive training to ensure that they are well-equipped to deliver informative and engaging tours. Additionally, some of our experience operatives  have the qualifications and certifications to lead activities such as hiking, kayaking, and other outdoor adventures. Rest assured that our team is committed to making your travel experience unforgettable.

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What is the recommended packing list for the tour?

 The recommended packing list can vary depending on the tour package. Some may require specific equipment or clothing, while others may have more general recommendations. Your assigned trip leader will recommend an important packing list commencing departure.

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What happens if there is an emergency during the tour?

All our experiences have emergency protocols in place to handle unexpected situations. We place a high priority on the safety and well-being of our clients.  Although these protocols may vary depending on the experience, we ensure that they are carefully explained prior to the trip and reinforced on the day of the experience. If you need further information about our emergency procedures or want to inquire about our travel insurance options that can provide coverage for unexpected events, please do not hesitate to contact us directly at info@richhippytravel.com. 

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